Job Title: Office Assistant
Location: Mississauga, ON
Employment Type: Full Time
Annual Salary: Starting from $38,000

Responsibilities:

Office and Administrative Support

Order, manage, and maintain office supplies and inventory to ensure adequate stock levels.
Prepare, organize, file, and retain administrative records and documentation in accordance with company procedures.
Provide general administrative support to salesperson and office staff as required to support the efficient functioning of the business .
Assist with other administrative and operational activities necessary.

Financial and Customer Account Administration

Maintain accurate and organized electronic and physical files.
Process customer payments accurately and in a timely manner.
Experience in a computerized Cash Application, AR/AP, or customer service environment, with an understanding of the full cycle bookkeeping.
Support sales & customer service requests - Respond to requests such as filling in vendor forms and confirming payment status
Support AR and AP functions - Assist with loading invoices/bills into accounting software. Completing refund requests, reconciling accounts when needed Supporting role for bookkeeper

Transportation and Shipping Administration

Track and record transportation and freight-related information
Prepare and maintain required shipping and transportation documentation
Track and record transportation costs associated with incoming purchase orders, including freight, delivery, container, and other applicable charges
Review and validate transportation-related information and supporting documentation for accuracy
Follow up on missing or incomplete transportation and shipping documentation as required

Additional Responsibilities:

Perform other related administrative, financial, or operational duties assigned by management based on business needs and operational priorities

Required Experience, Qualifications and Skills:

Entry-Level Friendly – Post-secondary education in business administration, office administration and approximately 1 year of related experience is an asset.
Excellent customer service and communication skills, both verbal and written.
Strong organizational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment
Experience using accounting, ERP, CRM, order-entry, or customer-management software including Sage 50 and/or QuickBooks Desktop is an asset.
Comfortable with Microsoft Office, including Outlook, Word, Excel, and Teams
Previous experience in sales support, customer service, office administration, order entry, or a similar role is preferred.
Ability to analyze information and prepare clear, accurate reports Discretion and integrity when handling confidential and financial information
Excellent attention to detail and organizational skills Experience in a manufacturing, industrial, distribution, or business-to-business environment is an asset.

Office Assistant

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