Team Lead

Location: Brantford, ON
Job Type: Full-time, Permanent
Pay: $20.00 - $25.00 per hour (higher based on experience)
Shifts:

• Morning: 7:00 AM - 3:30 PM
• Day/Evening: 11:00 AM - 9:00 PM

About the Role
We are hiring a Warehouse Team Lead to assign daily work, monitor production levels, and make sure quality steps and processes are followed in a busy Brantford warehouse. Reporting to the Senior Team Lead, you will work closely with other Team Leads to support priority orders on the floor and back up other areas when needed.

Responsibilities

• Supervise, coordinate, and schedule warehouse team members involved in order fulfillment, shipping, workflow coordination, and quality assurance
• Communicate daily priorities and assign tasks to meet customer deadlines and service levels
• Monitor workflow, productivity, and order accuracy to achieve departmental KPIs and targets
• Make sure stock is available and quantities are verified
• Conduct quality control checks for accurate order processing and shipment preparation
• Train new employees on job duties, warehouse orientation, safety procedures, and company policies, and make sure staff have read and signed the applicable SOPs
• Provide ongoing coaching, performance feedback, and skill development to team members
• Coordinate cross-training to ensure adequate workforce coverage and operational continuity
• Ensure compliance with occupational health and safety regulations and standard operating procedures
• Resolve work-related issues and recommend ways to improve productivity, efficiency, and service quality
• Collaborate with management and other Team Leads to allocate labour and optimize warehouse workflow
• Maintain an organized, safe, and efficient work environment
• Perform the same duties as warehouse team members when needed to support operational demands
• Prepare operational updates and report concerns to management
• Stay visible on the floor for questions, feedback, and follow-up, and escalate issues with proposed solutions
• Promote a positive team spirit by treating colleagues, suppliers, and clients with respect and cooperation
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• 2 years of related experience in a warehouse or distribution setting
• Proficiency in Microsoft Outlook, Excel, and Word, with an aptitude to learn new software
• Strong written and verbal communication skills
• Excellent organizational and multi-tasking skills
• Previous experience leading or supervising a team is an asset

Why Apply

• Competitive hourly pay of $20-$25, with room to grow based on experience
• Choice of two shift schedules
• Hands-on leadership role with coaching and development responsibilities